Match the request to the load
Write down the number of boxes and the dimensions of furniture. A single desk pickup is different from moving a bed, sofa and a room of boxes. Include dismantling or reassembly needs in your enquiry and confirm whether they can be accommodated; do not assume they are part of a standard transport request.
Plan apartment access
Check lift dimensions and any building move-in booking rules. Tell the provider which floor each address is on, whether there is a lift, and where loading can take place. If an item will not fit in the lift or through a doorway, discuss an alternative before booking rather than leaving the problem until arrival.
Review the booking in the app
Enter the Melbourne pickup and destination, choose an appropriate available option and check the order price and inclusions. Keep your item list consistent with the request. If your plans change, use the order's available options or contact EasyGo support. Driver availability varies by location, time and load.
Common questions
Can EasyGo help move one room?
Yes. Room moves and small apartment moves are among the platform's service scenarios. The available vehicle and help must suit your actual items and access requirements.
Is a last-minute Melbourne booking guaranteed?
No. Check availability in the app and allow time for a suitable provider to accept. Do not rely on an unaccepted request for a fixed property handover deadline.